PayID FAQs

Please contact your financial institution for more information. Your PayID may be locked and subject to a security investigation. To receive money, share your PayID with the person paying you. The name linked to the PayID will be displayed for you to confirm before you send money. If you are having trouble closing your account, please contact your financial institution. PayIDs can be managed and deregistered in your online banking.
Eligible accounts and payments only – sending and receiving account must be capable of processing faster payments. This information is general in nature only and does not take into account your personal objectives, financial situation or needs. Once it’s been successfully released, you’ll need to create your PayID using ANZ Internet Banking or the ANZ App. However, you can have multiple PayIDs on your profile by creating different types, i.e. one for mobile, one for email. You can quickly see all your PayIDs – whether active, pending registration or in the process of being transferred to ANZ. Select the PayID option you want to use, and link it to your eligible ANZ account.
Follow the prompts to create your PayID and link it to your eligible ANZ account. Simpler to remember and share your PayID than your BSB and account number. It can be your phone number, email address, Australian Business Number (ABN), Australian Company Number (ACN) or organisation ID and is unique to each customer. From today, a national (read more) Australian's can soon forget their BSB and account number, because so many of us already do. PayID is an optional new payment addressing service that enables users to elect somethingeasy to remember - like a phone (read more) Small businesses replace cash with PayID help center during COVID-19 crisis
Yes, and you can use your ABN as your PayID while using your mobile number as your personal PayID. Contact the bank where you set up your PayID and ask to put it into a ‘transfer state’. Your PayID is a unique identifier that can only be registered at one bank and linked to one eligible account. You should never share your personal information with people you don’t trust. PayID lets you receive money in your online banking fast, using a piece of information such as a mobile number or email address. You should check the business or organisation you’re paying is legitimate before you send a payment, regardless of the payment method you choose to use.
Faced with the prospect of Victoria’s prolonged COVID19 lockdown, owner of boutique fitness studio ‘The Pilates Basement’, Casey Bennett, had (read more) Superhero uses PayID to give its online investors the speed they need to ride the fast-paced share market. PayID provides an instant and reassured way for donors to show (read more) She also provides photos for corporate and (read more) "When a renter pays their rent using PayID, it can be (read more) But organising one can be (read more)
This means the same level of security that protects your existing bank account payments will also protect payments made using a PayID. Some payments to a PayID may be held for security purposes. Log on to the app and select your 'Profile', then PayID' from the settings options Once completed you’ll receive an email confirming that your registration has been successful. An alternative PayID e.g. email address or ABN, can be registered with another financial institution, or to another account.
ConnectID is accredited as an identity exchange by the Australian Government, meeting the strict rules and standards set for privacy and security. With your consent, ConnectID enables the secure transfer of data without ever seeing or storing your personal information. Add children to verify once, then re‑use across platforms. You’ll need to request a transfer from your other financial institution before you can create it with ANZ. These can be linked to the same account or to different accounts if you prefer. Once you have transferred your PayID from your non-ANZ financial institution, follow the steps to create your PayID.
For personal accounts however, if you have more than one mobile number, each could be used as a unique PayID. Creating a PayID is optional, and some financial institutions may already have a pre-registered PayID for new account holders. Log in to your online banking where your PayID is registered and look for the option to move or transfer your PayID to another account or financial institution. If you can't find these details, contact your main financial institution who can help locate where your PayID is linked to. PayIDs can be created in your online banking for eligible accounts. PayID is available in the online banking of participating financial institutions. The personal details you use to create your PayID is protected by your financial institution’s privacy policy.